Open In New Window Html Script
Thu, 26 Nov 2009 12:58:18 +0000
A repository for troubleshooting responses to some common Windows XP, Office 2007 Help Desk calls.
- Windows XP
- Word 2007
- Excel 2007
- PowerPoint 2007
- DM
- GroupWise 7
- Firefox
- Internet Explorer 7
- Novell
- Acrobat Reader 9
- Winzip
- Paint
Windows XP
Word 2007
How to re-enable a disabled add-in
Click the Office Button, then click Word Options (Alt+F, I).
Click the Add-Ins tab and scroll to the bottom of the Add-ins list. Note the name of the disabled add-in.
Select Disabled Items from the Manage menu and click Go.
Click the item you wish to re-enable, and click Enable. Click Close.
How to reactivate an add-in
Click the Office Button, then click Word Options (Alt+F, I).
Select COM Add-ins from the Manage menu and click Go.
Place a check in the box next to each add-in you wish to reactivate and then click OK.
How to turn off Track Changes notification
Click on the Office Button -> Word Options (Alt+F, I)
Click on the Trust Center along the left pane
Click on the Trust Center Settings button
Click on Privacy Options along the left pane
Under the “Document specific settings” area, uncheck the first option, “Warn before printing, saving or sending a file that contains tracked changes or comments”.
How to accept Track Changes
Click the Review tab, and in the Changes group, click Accept -> Accept All Changes in Document.
To repeat a table row on each page
Put the cursor in a cell in the row to become a header row and under the VP Table Tools tab, Data group, click Repeat Header Rows. You can also right-click in the table cell and choose Table Properties -> Row tab, and place a checkmark next to “Repeat as header row at the top of each page”.
To toggle table gridlines
Click in the table, and under the VP Table Tools tab, Table group, click View Gridlines.
Excel 2007
PowerPoint 2007
DM
How to check-in documents in DM
Reboot and get the Undocked Documents prompt, then proceed through the prompts.
-or-
Close Word and DM, and any other applications with DM integration, then kill three processes:
DM.exe
Interceptor.exe
PAPIHost.exe (what does this do? it seems to handle Recently Edited list) C:\Program Files\Hummingbird\DM Extensions\PAPIHost.exe
Then reopen DM from the desktop shortcut and get the Undocked Documents prompt and proceed through the prompts.
-or-
Close Word, right-click the HummingBird DM systray icon and choose Log Off. (… unfinished steps …)
How to email just a redline attached to a DM document, without a clean version.
Open DM, locate the document, right-click it and select Mail.
In the “Document Mailing Options” window, choose “Select” in the “Versions” drop down menu. The window will expand.
(Note that the Versions tab is active and one of the document’s versions has a grey highlight.)
Click the Attachments tab and click the attachment you wish to mail.
Click on the Versions tab. You should see one of the versions is now highlighted with a blue background. Click in the area below the last version. The highlighted version should be deselected.
Click OK to create the email with just the attachment.
GroupWise 7
GroupWise opens and displays a message that a newer version exists
There is new GroupWise software available, however, you cannot currently access the new software to update. Please contact your administrator.
Do you want to continue to receive this update message?
Click No to stop seeing this message. If the message continues to occur each time GW is opened, increment the value of:
[HKEY_LOCAL_MACHINE\SOFTWARE\Novell\GroupWise\Client\5.0]
“NewSoftwareBump”=”1″
How to use the “Save to Hummingbird DM” button in GroupWise
Open the mail message, click the button, in the “Save to Hummingbird DM” window:
1. uncheck the box next to the envelope
2. in the Attachments drop down menu, choose “Save using specific options”
3. check “Save attachments separately” and click OK.
Place a check next to only the attachments that you want to save.
Click OK and complete the profile for each document.
Click Save.
You may need to hit F5 to refresh DM if the documents do not appear.
How do I edit the HTML signature using an external editor?
There is no way to directly edit the HTML code of the signature in GroupWise 7 or to paste source code into the WYSIWYG editor window, but you can still use an external editor (Dreamweaver, Notepad, etc.) to create the signature.
First, create the signature in the external editor and save it as an .html file. Open the file in a browser, so that the HTML is rendered and displays as it should in the email. Then select and copy the rendered HTML and paste it into the signature window in GroupWise.
(The Vedder Price blue is pretty close to RGB 57,115,145.)
Firefox
Firefox fails to open with an error message
Close Firefox
Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.
A look at the processes shows no firefox.exe process running. Restarting the system does not resolve the issue.
There is a ‘profiles.ini’ file in
C:\Documents and Settings\\Application Data\Mozilla\Firefox
That file contains a line that points to a folder in
C:\Documents and Settings\\Application Data\Mozilla\Firefox\Profiles
The folder will be named something like ‘fi1dzouf.default’. If this *.default folder is missing or if the path is incorrect, the error is generated.
To resolve, delete the Profiles folder and profiles.ini file from
C:\Documents and Settings\\Application Data\Mozilla\Firefox
This will reset Firefox to factory default.
(If the user has a roaming profile, it may be possible to retrieve a backup of the Profiles folder and profiles.ini from the H: drive, which will preserve any customizations and add-ins.)